Mk Ajay Raj

Mk Ajay Raj is an experienced professional in talent acquisition and operations management, currently serving as the Talent Acquisition Lead at 12th Wonder since August 2021 and also working as Operations Manager and Business Development at ShoppRe.com since October 2018. Previous roles include Manager Customer Care at Roshan from June 2009 to August 2017, where responsibilities included monitoring customer complaints and ensuring adherence to service level agreements, as well as overseeing team performance and interdepartmental coordination. Mk Ajay Raj has also held managerial positions at Knowledge Works India Pvt Ltd from December 2006 to May 2009, focusing on handling Direct Sales Agents and supervising telecallers, and served as Sr. Executive at Bharti Airtel Services from June 1999 to November 2006, specializing in backend processes and customer care operations.