Matthew Ziemba

Customer Success Director at ShotSpotter

Matthew Ziemba has a well-rounded work experience in law enforcement and investigative roles. Matthew began their career as a Police Officer at the City of Arcadia Police Department in 1989. Matthew later joined the City of Anaheim, where they served in various roles such as Police Officer, Field Training Officer, Canine Handler, Police Detective, Patrol Sergeant, Detective Sergeant for Financial Crimes, Major Incident Review Team (MIRT) Sergeant, and Lieutenant. In addition, they worked as an Investigator at Hudson Investigations and currently serves as a Customer Success Director at SoundThinking (formerly ShotSpotter). Throughout their career, Matthew has demonstrated expertise in managing diverse teams, conducting investigations, providing training and mentorship, and ensuring public safety and customer satisfaction.

Matthew Ziemba obtained a Bachelor of Science (B.S.) degree from California Southern University. Matthew also holds certifications in Gainsight End User and CS Skills: Durable Growth Playbook.

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Previous companies

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Timeline

  • Customer Success Director

    June, 2022 - present

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