Customer Success and Engagement

The Customer Success and Engagement team at ShotSpotter is dedicated to fostering strong relationships with law enforcement and community leaders to ensure the effective implementation and utilization of ShotSpotter's gunshot detection solutions. This team focuses on providing exceptional support, training, and resources to clients, helping them leverage the technology to reduce gun violence and enhance public safety. By engaging with customers throughout their journey, the team aims to maximize satisfaction and drive positive community outcomes.