Tiffany Vu

Tiffany Vu has worked in a variety of roles since 2018. In 2018, they worked as a Senior Specialist - Enterprise Inventory Management at Tyson Foods, a Resource Management Intern at the City of Olathe, and a Human Resources Intern at Hyatt Regency. In 2020, they were an IT Student Assistant at the California Alcoholic Beverage Control, and an Information Technology Help Desk Technician at Educational Media Foundation K-LOVE & Air1 Media Networks. In 2021, they were a Projects Test Analyst at WarnerMedia, and in 2022 they are currently a Community Operations Associate at Highlight, where they analyze trending issues among product tester community of 11,000 users, collaborates with customer success team to troubleshoot and resolve issues, and independently manages Freshdesk support inbox, resolving an average of 1200 tickets per month.

Tiffany Vu obtained their International Baccalaureate Diploma from East High School in 2014. Tiffany then attended Wichita State University from 2014 to 2018, graduating with a Bachelor of Business Administration - BBA in Human Resource Management. In 2020, they obtained certifications from LinkedIn in IT Service Desk: Customer Service Fundamentals and Introduction to Cloud Computing for IT Pros (2018). In 2022, they obtained a certification from Atlassian in Confluence Fundamentals.