Louis D'Ambrosio

Louis D'ambrosio is an experienced operations specialist with a strong background in customer care and marketing communications. Currently employed at Shutterstock since February 2018, Louis focuses on managing consolidation strategies and analyzing operational requirements to enhance customer interactions and satisfaction. Prior experience includes a bilingual global customer care advocate role, where retention efforts and metric monitoring were prioritized, and a marketing and sales assistant position at Natural Source International, Ltd., where Louis managed communication lists and created bilingual content. Earlier experience at Brown Paper Tickets involved providing bilingual customer support and assisting vendors with event management. Louis holds multiple advanced degrees, including a Master of Science in Project Management and Analytics from Harrisburg University of Science and Technology, an MBA in Marketing from Lindenwood University, and a Master's in Applied Economics from Aix-Marseille University.