Owen Appleton

Owen Appleton is a Senior IT Service Manager at the SIB Swiss Institute of Bioinformatics since January 2022, with a broad background in IT service management and strategic communication. As a member of the FitSM committee at ITEMO e. V. since February 2014, Owen contributed as a main author to the FitSM IT Service Management standard, which has been widely adopted across various sectors. Prior roles include Service Portfolio Manager at EGI Foundation, Project and Process Manager at the University of Zurich, and Managing Director at Emergence Tech Limited, where Owen focused on consultancy for academia and industry. Owen’s early career included positions at CERN, where communication strategies were developed for multinational projects. Owen holds both an MSc in Science Communication and a BSc in Biochemistry from Imperial College London.