Lucy Su is an accomplished executive with extensive experience in global customer services and laboratory diagnostics. Currently serving as the Executive Vice President and Head of Services Laboratory Diagnostics at Siemens Healthineers since October 2022, Lucy previously held the position of World Wide Vice President for Global Customer Services at BD, overseeing a 2,000-member global services organization in the medication management segment. Prior to BD, Lucy was the Senior Vice President of Global Customer Services at CareFusion, leading a global organization focused on enhancing customer value beyond traditional service models. Lucy's career in healthcare includes significant roles at GE HealthCare, where responsibilities spanned leading a $250 million services organization, managing IT business operations, and driving global sourcing initiatives. Lucy holds an Executive MBA from Northwestern University's Kellogg School of Management and a Bachelor of Arts in International Trade from Shanghai University.
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