Ndamulelo Vincent Khomola

Customer Contact Manager at Sigma Connected Group

Ndamulelo Vincent Khomola has a diverse background in managing customer contact functions, dialler operations, and workforce management. With experience in companies like Sigma Connected Group and Accenture, they have expertise in optimizing campaign performance, overseeing dialler operators, and delivering impactful reports. Their role as a Team Manager at Edcon involved managing front-end processes and tracking SLAs with various cellular suppliers.

Links

Previous companies

Edcon logo
Nutun logo
WNS Global Services logo
Accenture logo

Timeline

  • Customer Contact Manager

    October, 2023 - present

  • Dialler Manager

    August, 2022

  • Dialler Operator

    September, 2021