Victoria Li

Victoria Li is a seasoned hospitality professional with extensive experience in customer service roles across notable establishments. Currently serving as a Senior Customer Service Executive at Signature Homes Residential Leasing since March 2021, Victoria previously held positions such as Club Concierge at The Ritz Carlton Hong Kong and Guest Service Officer-Harbour Club at Harbour Grand Kowloon. Victoria's background includes managing VIP check-ins, guest satisfaction follow-ups, and administrative support. Educational credentials include a Bachelor of Business Administration in Hotel and Tourism Management from The Chinese University of Hong Kong. Skills attained throughout various roles include writing, communication, and computer proficiency, alongside practical experience with different hotel management systems.