Shannon McGarity

Shannon McGarity, CPCC, currently serves as the Director of CX Strategy & Research at Signet Jewelers since June 2022, and has been a Lead Instructor and Director of Design Practice at Pragmatic Institute since August 2020, where responsibilities include developing human-centered learning experiences based on extensive research. Previous roles encompass Design Director positions at Designit and Cooper & Cooper Professional Education, where Shannon focused on facilitating transformation and expanding organizational design influence. Additional experience includes serving as a Creative Director for Motivate International, Chief Product Officer at 20x200, and various consultancy roles that involved providing design and UX solutions for notable clients. Shannon holds a Master of Professional Studies from New York University and a Bachelor of Science from Ohio University.