Melanie Murphy

Director Of Customer Service at Sika USA

Melanie Murphy has a diverse work experience spanning various roles and industries. Melanie started their career as a Team Leader at Ward's Berry Farm from June 2006 to August 2008. Following that, they worked as a Server at Bertucci's from May 2008 to August 2010. In 2010, they briefly worked as a Customer Service Representative at Sika Sarnafil USA from May to August. From October 2009 to March 2011, they served as a Learn-to-Skate Instructor at Little Blades.

In 2011, Melanie joined Geneva Crepe Cafe as a Server + Cook from November 2011 to June 2012. Then, they began their journey at Sika USA, where they held various roles starting as a Customer Service Representative for the Southwest Region & Export from January 2012 to December 2016. Melanie then transitioned to the role of Traded Goods Buyer - Roofing from January 2017 to February 2019. From March 2019 to September 2020, they worked as a Supply Chain Specialist. Subsequently, they were promoted to Assistant Customer Service Manager from October 2020 to April 2021 and then became a Customer Service Manager from May 2021 to October 2022. Currently, they hold the position of Director of Customer Service at Sika USA starting from October 2022.

Overall, Melanie has extensive experience in customer service, management, and supply chain, with a background in the food service and agriculture industries.

Melanie Murphy attended Queen's University from 2007 to 2011, where they obtained a Bachelor of Commerce (B.Com.) degree with a focus on Business/Commerce, General.

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