Michael Bingham

Michael Bingham has more than 20 years of extensive experience in customer success leadership, having worked in the tech space with the likes of Toshiba, Canon, Dell and DTS. By harnessing a vision-driven approach to decision making, strategic planning, and tactical implementation, Michael is deft at maximizing business development, building relationships, increasing revenue through a sincere and dedicated focus towards optimal client satisfaction and retention. Throughout his career, he has been instrumental in understanding customer needs, finding ways to improve both relationships and processes—solving issues, developing, maintaining and executing strategic campaigns within his customer success departments. Never willing to settle for an ordinary level of accomplishment, his teams have routinely delivered net renewal rates (NRR) of 132% and a logo retention rate (LRR) of 97.9% or better. He graduated from the Brimhall School of Communications at BYU with an emphasis in public relations and international business.

As a lover of the outdoors, Michael’s passions lead him and his family into the mountains where skiing, mountain biking, hiking and boating is plentiful.