Susan Baumbach

Susan Baumbach is a seasoned Senior Business Analyst at Silverline, skilled in configuring Salesforce environments and leading agile project teams for managed services clients. Previously at fusionSpan, Susan served as a Senior Consultant specializing in Salesforce and marketing automation, overseeing comprehensive project management and risk mitigation. Susan's experience also includes roles such as Digital Strategy Business Analyst at Urban Alliance, where data quality and program evaluation were primary focuses, and Research Associate at United Food and Commercial Workers International Union, contributing to legislative analysis and membership strategies. With a Master's in Public Policy and Management from Carnegie Mellon University and a Bachelor's in Math and Economics from the University of Pittsburgh, Susan combines analytical expertise with a strong commitment to leveraging technology for organizational success.