Ashish Kapoor

Ashish Kapoor has extensive work experience in various roles within the business process management and professional services industry. Ashish most recently worked as Vice President at Silverskills Private Limited, where they serviced clients in a wide range of industries for over 17 years. Prior to that, they served as General Manager - Operations at IBM Global Process Services, where they led teams across multiple contracts and was responsible for P&L management, service delivery, continuous process improvement, and team management. Ashish also held the position of Vice President at EMR Technology Ventures, where they headed service delivery for healthcare accounts and implemented multiple transformation projects. Earlier in their career, Ashish worked for GE Capital International Services as an Assistant Manager, overseeing customer service operations, and at Minerva Telelinks as a Team Leader, focusing on customer satisfaction and process improvements. Ashish began their career as a Marketing Manager at Customer Communication Services Ltd. Overall, Ashish Kapoor's work experience demonstrates their expertise in service delivery, team management, process improvement, and client relationship management.

Ashish Kapoor completed an Executive Program in Business Management from the Indian Institute of Management, Calcutta in 2006. Prior to that, they obtained their BE (Mechanical) degree in Mechanical Engineering from Bangalore Institute of Technology between 1991 and 1995. In 1991, they also completed the All India Senior Secondary School Examination (A.I.S.S.C.E) from Apeejay School in New Delhi.