Jason Kelly

Customer Care Specialist at Silvertree

Jason Kelly has a diverse work experience spanning several industries. Jason started their career in 2014 as a Kitchen Staff at Cornerstone Grocery & Deli and stayed there until 2016. Following that, they worked at Chipotle Mexican Grill as a Catering Specialist from 2016 to 2017. From 2017 to 2020, they served as a Customer Service Specialist at CruisePlanners-DreamsGetaways. In 2020, they joined SimpliSafe as a Customer Service Specialist (Sykes) until 2021. Jason then worked at Drift as a Customer Advocate from 2021 to 2022. In 2022, they joined WorkTango Inc. as a Customer Service Specialist and worked there until the end of 2022. Currently, they work at Silvertree as a Customer Care Specialist, starting in 2023. Prior to that, in 2019, they had a role as an Affiliate Streamer at Twitch.

Jason Kelly has an Associate's degree in eCommerce from Finger Lakes Community College. Prior to attending college, they obtained a High School Diploma from Penfield Senior High School. Additionally, Jason has obtained certifications in "Provide a great customer support experience" from Intercom in March 2023, "Conversational Sales" from Drift in March 2021, and "Conversational Marketing" from Drift in February 2021.

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