Marisol Hurtado

Customer Success Manager at Simera

Marisol Hurtado's work experience is as follows:

- Marisol is currently working as a Client Engagement Director at PanTerra Networks.

- In 2023, they worked as a Director of Client Success at Made Simpler.

- In 2022, they worked as a Director of Client Success at Simera.

- From 2020 to 2022, they held two roles at MedTrainer, starting as a Professional Services Specialist and later becoming a Customer Success Manager.

- From 2018 to 2020, they worked at CallFasst Contact Center, starting as a Campaign Manager and being promoted three times. Marisol was responsible for managing various teams and areas, including customer service, sales, fraud verification, quality analysis, and training.

- In 2017, they worked as a Quality Analyst at MSCC, auditing sales calls in the Mexican medical insurance industry.

- In 2016, they held two roles, one as a Customer Service Representative at Accedo Technologies, and another as an Executive Assistant at Movimiento Puente.

- In 2014, they worked as a Legal Assistant at Proyectos Préstamos e Inversiones Inmobiliarias S.A. PRISA, handling legal matters and assisting the legal department.

- From 2013 to 2014, they worked in customer service at Sitel Digital Services (formerly SYKES), ensuring customer satisfaction and assisting with international sales coordination.

Marisol Hurtado's education history begins in 2011 when they attended Colegio Pureza de María, where they obtained their Bachiller en Ciencias y Letras degree. In 2012 and 2013, they studied at Universidad Centroamericana, Managua, focusing on the field of study in law. From 2014 to 2015, Marisol attended Universidad Americana (UAM) and earned a degree in Communication, specializing in Public Relations and Image Management. Finally, from 2017 to 2020, they pursued a field of study in Marketing and Advertising at Universidad de Ciencias Comerciales.

Links

Previous companies

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Timeline

  • Customer Success Manager

    December, 2022 - present

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