Shloka Pandya

Director - Customer Success at Simplilearn

Shloka Pandya has a diverse work experience spanning over several years. Shloka is currently working at Simplilearn as the Associate Director of Customer Success since April 2022. Prior to this, they worked at the same company as a Sr. Manager in Customer Success from September 2020 to May 2022.

Before joining Simplilearn, Shloka worked at Resilinc as the Director of Presales and later as the Director of Customer Success from September 2018 to March 2019.

Shloka also served as the Manager of Customer Success at Business Integration Systems (I) Pvt Ltd from March 2015 to February 2017, where they were responsible for designing success and retention strategies for their SaaS product "Sigmify."

In addition, Shloka has experience as a Co-founder, Business Owner, and Entrepreneur at Chico Mexico from June 2011 to May 2015.

Shloka started their career at Eli Lilly and Company as an IT Consultant, specializing in Business Objects development and analysis from October 2007 to September 2010.

Furthermore, Shloka worked at British Telecom Infonet India as a Key Account Manager for a brief period from June 2005 to September 2005, where they handled account management, account farming, and requirement analysis for telecom network infrastructure solutions.

Overall, Shloka Pandya has gained significant experience in customer success, presales, business ownership, and IT consulting throughout their career.

Shloka Pandya has a Master of Business Administration (MBA) degree in Marketing from the Indian Institute of Planning and Management. Prior to that, Shloka completed a Bachelor of Engineering (BE) degree in Information Technology from Visvesvaraya Technological University. The specific start and end years for both degrees are not provided.

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Timeline

  • Director - Customer Success

    April 1, 2024 - present

  • Senior Associate Director

    October 1, 2022

  • Associate Director Customer Success

    April, 2022

  • Sr Manager Customer Success

    September, 2020