Jose Antonio Gomez Ramirez

Jose Antonio Gomez Ramirez is a seasoned professional with extensive experience in call center operations and management. Currently serving as Customer Manager Operations at Simyo since June 2016, Jose has held various leadership positions including Director of Call Center Operations at Orange and Executive Director of Program Operations at TeleTech, where expertise in developing call center operations for major clients in Spain and Latin America was demonstrated. Earlier roles at Grupo Konecta included Director Account and Director Técnico, focusing on operational management, profitability, and client relationships. Jose's career began at TeleTech, where responsibilities included planning and customer service management. Educational qualifications feature a COPC CSP Registered Coordinator certification, a PDG in General Management from EADA Business School, and a Bachelor's degree in Journalism from Autonoma de Barcelona.