Ghita FIZAZI BOURDIER is a seasoned professional in customer experience and digital strategy, currently serving as the Customer Centric Strategy Practice Leader at Singulier since April 2019. Previous roles include Client Development Manager for Europe - Watches and Fine Jewelry and CRM & Customer Care Service Manager at CHANEL, along with International CRM Manager at Groupe Clarins, and Responsable CRM at Groupe Beaumanoir, where Ghita led the CRM activities across multiple brands. Early career experience includes positions at Danone as Chef de Projets Digital and at Idside as Chef de Projets. Ghita holds a Master Grande Ecole in Marketing from Audencia and has pursued further education at the American University since 2005.