Ana Maria Ravagnani Rodrigues

Customer Experience Operations Lead at SIRVA

Ana Maria Ravagnani Rodrigues has a diverse work experience spanning several companies. Ana Maria began their career as an Intern at Volkswagen, where they served as an Executive Assistant in the Product and Suppliers Cost Reduction department. After that, they worked at ITA - International Transfer Assistance as an Assistant, providing support for visa processes and assisting employees with obtaining local documents. In 2012, Ana joined Sirva as an International Consultant, where they were responsible for providing Global Assignment Services to clients such as Ford Motor Company, Bayer S.A, and Covestro. In their role, they managed various activities related to the assignment process, including third-party supplier coordination, pre-assignment brief counseling, and ongoing support for clients and assignees. In 2022, Ana was promoted to the position of Customer Experience Operations Lead at Sirva, where they continue to excel in their role.

Ana Maria Ravagnani Rodrigues has a diverse education history. Ana Maria obtained their MBA in International Relations and Affairs from FGV - Fundação Getulio Vargas, attending from 2016 to 2018. Additionally, they pursued a course in Political Economy at the same institution in 2017. Prior to that, they completed a Human Resources Master's Degree at Centro Universitário de Santo André, studying from 2003 to 2004. Before their Master's Degree, Ana Maria Ravagnani Rodrigues attended the same institution to acquire a Bilingual Executive Assistance qualification from 2000 to 2002.

Apart from their formal education, Ana Maria Ravagnani Rodrigues has also obtained certifications. Ana Maria has completed a course called "Communicating with Emotional Intelligence" from LinkedIn in September 2023. In addition, they have a certification called "FCE" from Cambridge Assessment, however, the specific dates of obtaining this certification are not provided.

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Timeline

  • Customer Experience Operations Lead

    February, 2022 - present

  • International Consultant

    June, 2012

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