Jennifer Crumpacker

Jennifer Crumpacker is an experienced operations manager with a strong background in customer service and team leadership. Currently serving as Operations Manager of Emerging Business at Sirva since November 2020, Jennifer is responsible for driving revenue growth and maintaining high service standards across SIRVA’s networks in the U.S. and Canada. Previous roles at Teleperformance included Account Manager and Assistant Contact Center Manager, where responsibilities involved maintaining performance reports and ensuring compliance with internal and external regulations. Jennifer's diverse experience spans various industries, including retail, law enforcement, and research, underpinned by a Master's degree in Criminal Justice from Michigan State University and a Bachelor's degree in Political Science and Sociology from Hood College.