Andrea Farkasova

Principal Customer Success Manager at Siteimprove

Andrea Farkasova has extensive work experience in customer success and project management roles. Andrea currently holds the position of Principal Customer Success Manager at Siteimprove since September 2022. Prior to that, they were the Client Success Director at Bazaarvoice from January 2021 to September 2022. Before that, they worked at Speexx for several years, where they held various roles, including Customer Success Manager, Project Manager, Junior Project Manager, and Trainee Project Management from 2013 to 2021. Andrea also had experience as a Center of Excellence Assistant within IBM Integrated Supply Chain Organization from September 2012 to April 2013 and as a Trainee Key Account Manager at Speexx from March 2012 to August 2012. Andrea began their professional career as an Animator specializing in teambuilding events at Action Land Bratislava from 2010 to 2012.

Andrea Farkasova obtained a Bachelor's degree in International Business/Trade/Commerce from Ekonomická univerzita v Bratislave in 2008-2011. Andrea then pursued a Master's degree in International Business from the same institution in 2012-2013. Andrea also holds various certifications such as CS Skills: Durable Growth Playbook from Gainsight (2023), Customer Success Leader Certified Professional from Gainsight (2022), and Customer Success Manager Certified Professional from Gainsight (2022). Andrea has additional certifications in areas such as supervising others, content, advertising & social IMC, communicating in a global context, and instructional design from various institutions. Specific months or years for the last two certifications are not specified.

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Timeline

  • Principal Customer Success Manager

    September, 2022 - present