Wayne Dowling

Wayne Dowling is an experienced Service Delivery Manager at Six Star Global since May 2018, specializing in orchestrating service delivery operations and enhancing client satisfaction. Prior roles include Service Desk Manager and Service Desk Coordinator, where Wayne demonstrated expertise in team management, performance liaison, and effective incident resolution. Wayne's background encompasses leadership positions in retail with TOPSHOP TOPMAN and customer service experience at Virgin Media. Complementing professional experience, Wayne holds a Diploma in Hypnotherapy and Introduction to Counselling Skills from Chrysalis and a Certificate in Introduction to Counselling from City of Bristol College.