Katie Jones

Katie Jones is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at Skedulo since April 2022. Previously, Katie held the position of Enterprise Customer Success Manager for North America at Deel from October 2021 to April 2022, where responsibilities included post-sales implementation and customized training for approximately 50 enterprise-level accounts. Prior experience at AppFolio, Inc. spanned over seven years, during which Katie advanced through roles from Customer Care Representative to Senior Customer Success Manager, managing key accounts and driving customer success initiatives. Additional earlier roles included business development at FindTheBest and leadership in the UCSB Rowing Club. Katie holds a Bachelor of Arts in Sociology and Professional Writing from the University of California, Santa Barbara, and a Professional Certificate in Marketing from UCSB Extension.