Melissa Gonçalves Davis

Melissa Gonçalves Davis is a highly experienced professional with a strong background in customer success and account management, currently serving as a Senior Customer Success Manager at Skilljar and Head Varsity Lacrosse Coach for the City School District of New Rochelle. With a proven track record in leadership roles, Melissa previously held the position of Director of Customer Success Management at LeagueApps, overseeing a team and managing substantial accounts contributing significantly to revenue. Other roles include Account Manager at WalkMe™, Customer Success Director at Spotfront, and Director of Client Services at ANC, where key contributions included developing internal systems, managing client relationships, and driving departmental initiatives. Melissa holds a Bachelor of Arts in Communications from Manhattanville University and an MBA from Southern New Hampshire University.