Mary Anne Fontana, Ph.D., PMP

Mary Anne Fontana, Ph.D., PMP has a diverse work experience in technical writing and project management. Mary Anne worked at SkillSurvey as an Integration Implementation Manager, where they played a crucial role in the Product Management Team and contributed to a high customer retention rate. Their clients varied across industries, including healthcare, retail, and higher education. Mary Anne also worked at IBM as a Manager, Information Development, where they designed and developed technical documentation for IBM's cloud-based talent management applications. Mary Anne managed a team of writers and created a knowledge center to improve usability and customer satisfaction. Additionally, Mary Anne worked as a Technical Writer at ET International. Overall, they have a strong background in project management, technical writing, and improving usability and customer satisfaction through documentation.

Mary Anne Fontana, Ph.D., PMP has a strong educational background in the field of Political Science. Mary Anne holds a Ph.D. and an MA in Political Science from the University of Pennsylvania, and a BA in Political Science from Rutgers University.

In addition to their academic qualifications, Fontana has obtained several certifications to enhance their professional skills. Mary Anne holds certification in Automation Pro II from Workato, which they obtained in January 2022. Mary Anne also has an Automation Pro I Certification from Workato, obtained in December 2021. Furthermore, they earned a Lean Six Sigma Yellow Belt (ICYB) certification from the Project Management Academy in January 2020. Mary Anne Fontana is also a certified Project Management Professional (PMP) by the Project Management Institute.