Alessandro Pacitti

Alessandro Pacitti currently serves as a Merchant Success Manager for Strategic Accounts at Skio, focusing on onboarding, enablement, growth and retention strategy, performance analysis, and fostering strategic partnerships. Prior to this role, Alessandro held multiple positions at Shopify Plus from October 2019 to March 2023, supporting over 120 Shopify Plus brands and demonstrating expertise in the Shopify platform to enhance merchant experiences. Alessandro's earlier experience includes roles as a Bilingual Group Benefits Service Consultant at OTIP, a Bilingual Taxation Specialist and Bilingual Savings and Pension Specialist at Sun Life Financial, and various other roles in operations and customer service. Alessandro holds an Associate's degree in Business Administration and Management from the University of the People and has a college background in Human Sciences and Psychology from Campus Notre Dame de Foy.