Andreas Dikaros is a highly experienced CRM Manager with a robust background in analytics and customer relationship management. Currently serving as CRM Manager at Skroutz since January 2022, Andreas has established CRM as a pivotal growth driver, implementing successful strategies that significantly enhanced customer engagement and purchases. Previously, Andreas held a similar role at winmasters and contributed to Aegean Airlines as Senior CRM Executive, where achievements included managing the Customer 360 project, optimizing CRM campaigns to boost sales by over 20%, and leading initiatives that increased loyalty membership by 50%. Andreas's earlier career includes roles in consultancy and education, backed by a Ph.D. in Statistics and Operational Research along with advanced degrees in the same field. This combination of technical expertise and leadership skills in various sectors positions Andreas as a prominent figure in CRM and data analytics.
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