Ana Amador

Ana Amador serves as the People and Operations Manager at Skycatch, responsible for supporting Worldwide People and Operations, establishing and executing business plans, and driving HR strategy since January 2020. Prior roles at Skycatch included Human Resources Generalist, where Ana provided full-lifecycle staffing support and managed recruitment strategies, and Office Manager, overseeing culture and wellness initiatives. Previously, Ana worked at IBM from January 2015 to February 2020 as Resource Capacity Lead, focusing on human capital management and aligning financial strategies, and as a Sales Management Advisor. Earlier experience at Teleperformance as Operations Manager involved managing a business unit and ensuring client satisfaction and talent retention, followed by a role as Operations Coordinator, enhancing internal metrics efficiency. Ana holds a Bachelor's degree in Business Psychology from Universidad Tecmilenio.