Sue Sivam-Raja has a diverse work experience spanning multiple industries. Sue is currently the Head of Customer Success at Skyjed, where they lead the customer success team. Prior to this, Sue was a Senior Customer Success Manager at the same company, responsible for managing product portfolios and ensuring regulatory compliance. Before joining Skyjed, Sue worked at Go Brands Group as the Group Operations Manager, where they were recognized as a Finalist for Franchise Woman of the Year in 2020. Sue also co-founded Satay G, a start-up food brand focusing on Malaysian street food, where they served as the Sales and Operations Manager. Sue's accomplishments at Satay G include developing and launching the brand and its products, winning a Food Award in 2018, and securing distribution agreements with supermarket groups in NSW. Earlier in their career, Sue worked at Engagis as a Client Relationship Manager, contributing to the growth and profitability of enterprise portfolios. Sue also worked as a Paralegal at Andreones Lawyers, managing a high volume of debt recovery matters and developing relationships with strata managers. Sue's previous experience includes roles as an Account Manager at Ogilvy & Mather and Artavia Advertising.
Sue Sivam-Raja has a certificate in Direct Marketing from ADMA IQ, which was obtained in 2007. In 2019, they completed a course in Personal Development at Landmark, specifically The Landmark Forum and The Advanced Course. Sue Sivam-Raja also pursued a Bachelor of Laws (LLB Hons) degree at London Metropolitan University, although the start and end years are not provided. Additionally, they have obtained additional certifications, including "Engagement Evaluation Best Practices for Customer Success Management" from LinkedIn in May 2022 and "Sales: Closing Strategies" from LinkedIn in September 2020.
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January, 2023 - present