Erica Ward

Erica Ward, MS, is an experienced professional with a diverse background in leadership development, instructional design, and customer service training. Currently serving as a Leadership Development Partner at Sleep Number Corporation since November 2014, Erica has also held various roles such as Learning Experience Designer and Training Consultant. In addition to work at Sleep Number, Erica serves as a Social Justice Facilitator for YWCA's Forums on Race, demonstrating a commitment to social issues. Freelance writing for various companies through Upwork.com further showcases writing expertise. Previous experience includes managerial and sales positions at Victoria's Secret, Gymboree, Anthropologie, and BCBG Max Azria, along with roles in news reporting and communication. Educational qualifications include a Master's degree in Management, Strategy and Leadership from Michigan State University and a certificate in Instructional Design for eLearning from the University of Minnesota.