Prabhat Z.

Prabhat Z. has extensive work experience in the information technology field. Prabhat currently works at Slipstream IT as an I.T. Subject Matter Expert. Prior to that, they were a Service Desk Analyst at the same company. Before joining Slipstream IT, they worked at ADAPT Community Network as an I.T. Help Desk Specialist from 2017 to 2020. Prabhat also has customer service experience from their role as a Customer Service Representative at Impark from 2014 to 2019. In addition, they have held positions as a Technical Assistant at Jersey City Free Public Library in 2009 and as a Front Desk Assistant at New Jersey Institute of Technology in 2008. Prabhat's work experience demonstrates their expertise in IT support and customer service.

Prabhat Z. completed their high school education at William L Dickinson High School from 2000 to 2004, where they earned a High School Diploma in Information Technology. Following that, from 2004 to 2009, they attended the New Jersey Institute of Technology and obtained a Bachelor of Science degree in Information Technology.

In addition to their formal education, Prabhat Z. has pursued several certifications. They obtained certifications in Cybersecurity Awareness: Phishing and Whaling, Cert Prep: Outlook Associate - Microsoft Office Specialist for Office 2019 and Office 365, IT Service Desk: Customer Service Fundamentals, Learning WebEx (2018), and Writing Customer Service Emails. These certifications were earned from LinkedIn in various months of 2021.