Nikolas Korakidis

Nikolas Korakidis is a skilled professional with extensive experience in customer experience, digital optimization, and software development. Currently serving as the Customer Experience Lab Captain at Small Giants, Nikolas leads teams focused on Conversion Rate Optimization, A/B Testing, and Analytics & Tracking, driving innovative strategies to enhance customer journeys. Additionally, as the owner of CROWS LAB, Nikolas emphasizes creativity and fun in formulating optimization strategies. Past roles include Head of A/B Testing, Product Owner at CROWS LAB, and multiple software development positions, showcasing a strong technical background complemented by leadership experience as a Venue Manager and Hotel Manager. Nikolas holds a Bachelor's degree in Registered Nursing from The Greek School of Plato and completed relevant training at Codaisseur and the School of Applied Technology.