Richard Hagood, MBA, serves as a Senior Solutions Architect at Smarsh since October 2021, where expertise in NLP/ML Analytics for Regulatory Surveillance and Supervision enhances platform design and implementation. Prior experience includes multiple VP roles at Wells Fargo, managing the Digital Reasoning Platform and leading the electronic communication compliance technology initiatives. Richard has held various technical and managerial positions at Bank of America and other organizations, emphasizing software development, system integration, and infrastructure management. Richard's educational background includes an MBA from Wake Forest University and a BS in Computer Engineering from Clemson University.
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