Cristina Marques is an experienced Business Analyst currently working at BNP Paribas and Smart Consulting since August 2019. With a solid background in the financial sector, Cristina previously contributed to WiZink from November 2016 to January 2019, where significant projects included a rebranding initiative and the development of a credit responsibilities reporting system. Prior to that, at Barclays (October 2011 - October 2016), Cristina played a key role in establishing a new customer complaint management platform and adapting systems for compliance with legal requirements. Cristina's career began at Citi (December 2008 - November 2009) as an SME, focusing on system modifications and incident management within the card and retail portfolios. Cristina holds a licentiate degree in Economics from Universidade Autónoma de Lisboa and a specialization in Financial Markets from ISCTE - Instituto Universitário de Lisboa.
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