Edward Hurford

Edward Hurford has a diverse work experience spanning several roles and industries. Edward started their career at Schlumberger as a Field Service Engineer, specializing in open-hole wireline services. Edward then transitioned to Arthur D. Little as a Managing Consultant, focusing on business strategy and operational performance improvement in various sectors. Edward joined British Gas next, holding various positions such as Performance Improvement Manager, Head of Billing and Payments, and Director of Smart Metering Infrastructure. Edward played a crucial role in the development and implementation of British Gas' strategic plans and business model. Currently, Edward is working at Smart DCC as the Chief Customer Officer, responsible for driving customer satisfaction and engagement. Throughout their career, they have demonstrated their expertise in transformation, risk management, business improvement, and program management.

Edward Hurford attended Exeter School from 1984 to 1991, but no specific degree or field of study is mentioned for this educational experience. Edward then went on to study at the University of Cambridge from 1992 to 1996, where they obtained a degree in MEng in the field of Manufacturing Engineering.