Owen Percy

Owen Percy is an experienced professional in testing services and administrative management, currently serving as the Testing Services Customer Lead at Smart DCC since February 2018, where expertise is applied in maintaining the secure infrastructure for smart meter roll-out across Great Britain. Prior to this role, Owen worked as a Senior Test Analyst and Software Tester at RWE npower from 2009 to 2018, focusing on SAP implementation and billing problem resolution with extensive knowledge in HPQC, SAP, and CRM. Earlier experience includes leadership roles as Head of Administration at Freedom Direct, where responsibilities encompassed staff management, performance reviews, recruitment, and oversight of various operational processes.