Travis Joseph

Travis Joseph is currently a Customer Success Manager at Smartcar. Prior to that, they were a Junior Sales Engineer at Smaato from September 2019 to October 2020.

At Smaato, Travis provided technical assistance for account managers ensuring the best product fit and smooth integration with clients. Travis also provided or built out specs where needed for product to easily vet engineering requirements. In addition, Travis was responsible for technical assistance for publishers integrating via Smaato’s mobile SDK, API or oRTB integrations. This included performance analysis of existing accounts to flag and remedy any potential issues; revenue discrepancies, low fill/view rate, floor price optimizations etc. Lastly, Travis built out Databricks notebooks for all SEs to use for ad-hoc analysis of inventory technical health.

In terms of tooling, Travis built out Salesforce reports and dashboards so management could easily review the week’s activities for revenue calls. Travis also automated the data gathering process for Smaato's Business Reviews enabling Account Managers to cut time from 2 hours to 20 minutes.

Languages/Applications used by Travis include Python, SQL, Swift, Java(Android), SalesForce, Superset, Databricks, Jira, Confluence, Charles Proxy and Postman.

Travis Joseph's educational career consists of a Bachelor of Science in Information Systems from San Francisco State University.

Travis Joseph reports to Victor Black, Head of Customer Success. Some of their coworkers include and Ryan - Customer Success Manager II.