Sam Sandoval

Sam Sandoval is a seasoned customer service manager with extensive experience in the hospitality and travel industries. Currently serving as Customer Service Manager at SmarterTravel, Sam previously held similar roles at Locale and led customer support teams at Hopper, focusing on hotel experimentation and process improvement. Demonstrating strong project management skills and a commitment to internal growth, Sam has a track record of fostering team achievement through tailored coaching and constructive feedback. Prior experience includes positions at Viceroy Hotel Group and Nopa, where responsibilities ranged from front office management to guest relations. Sam earned a Bachelor's degree in Hospitality and Tourism Management from San Francisco State University.