Heidi Tynkkynen

Heidi Tynkkynen has a diverse work history spanning various industries and roles. Heidi currently works at Smartly.io as the Head of Customer Success EMEA North & MENA since August 2023. Prior to this, they held the position of Head of Customer Success EMEA North at Smartly.io from January 2023 to October 2023. Earlier in their career, Heidi worked as a Client Partner at Smartly.io and as a Customer Success Manager for the Nordics region.

Before joining Smartly.io, Heidi worked as a Product Manager at Clear Channel Outdoor from February 2016 to April 2018. Heidi also gained experience at L'Oréal, where they held various positions including Nordic Product Manager, Product Manager, Jr Product Manager at Kérastase, and Marketing Trainee for L'Oréal Paris & Garnier.

Heidi's early career includes roles at UPM - The Biofore Company, Hilti Group, MPT-Solutions Ltd, McKinsey & Company, Zabriskie Prod, UPM - The Biofore Company (again), and Parkerhouse Finans. Heidi has held positions such as Trainee, Member of CEMS Business Project Team, Junior Consultant, Information Services and Research Assistant, Production Assistant, and Commercial Assistant.

Overall, Heidi Tynkkynen has a strong background in customer success, product management, marketing, and various other business-related roles.

Heidi Tynkkynen completed their education at various institutions. Heidi earned a Bachelor of Science degree in Marketing from Aalto University in 2011. In 2013, they received a Master's Degree in International Management from CEMS - The Global Alliance in Management Education. Additionally, Tynkkynen obtained a Master of Science degree in Economics and Business Administration with a specialization in Marketing from Aalto University in 2013. Heidi also participated in an exchange program at Macquarie University in 2010, where they pursued minor studies in International Business.