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Danny Keough

Vice President Of Customer Success at SmartSense by Digi

Danny Keough has a diverse work experience spanning various industries. Danny started their career as an intern at the St. Joseph County Prosecutors Office in 2007. In 2009, they worked at Major League Baseball's Arizona Diamondbacks Organization, where they played a crucial role in implementing the organization's statistical video analysis program. Danny also coordinated with scouts and managers to distribute and analyze in-game video content.

From 2009 to 2011, Danny worked as a Therapist Assistant at St. Vincent Anderson Regional Hospital, where they delivered behavior modification therapy to at-risk youth and was part of the Crisis Prevention and Intervention team. Danny received a 100% satisfactory rating in patient surveys.

Danny then transitioned to St. Vincent Anderson Regional Hospital as a Behavior Counselor from 2011 to 2014. Danny was responsible for the day-to-day operations of the Day School Program and played a key role in rebuilding the program and expanding the student caseload.

In 2014, Danny joined DIGI Smart Tempsº as the Director of Customer Experience. Danny was a member of the leadership team and responsible for organizing meetings and developing topics for continuous improvement. Danny also established the company's first Customer Experience Department and maintained their multimillion-dollar customer base.

Since 2017, Danny has been with SmartSense by Digi. Danny started as the Director of Customer Success & Regional General Manager, overseeing the support organization for global customer initiatives. In 2022, they were promoted to the role of Vice President of Customer Success, leading a dedicated team focused on supporting and caring for customers at over 85,000 organizations worldwide.

Overall, Danny Keough's work experience demonstrates their expertise in customer success, leadership, program development, and implementing innovative solutions in various industries.

Danny Keough earned their Bachelor's degree in Criminal Justice from Anderson University, where they studied from 2004 to 2008. Later, they pursued further education at the same institution and obtained a Master of Business Administration (MBA) in Business Administration from 2012 to 2014.

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