Cait Ruhl

Cait Ruhl is a seasoned professional with extensive experience in program and project management, particularly in customer success and onboarding initiatives. Currently serving as a Senior Program Manager at Smartsheet, Ruhl excels in managing Global Live Workshop campaigns and optimizing digital onboarding experiences, contributing to a 60% increase in user engagement on the platform. Previously at Compass, Ruhl progressed from Customer Success Manager to Project Manager, successfully scaling teams and enhancing customer satisfaction. Other notable roles include HR Coordinator at National Geographic and Talent Development Specialist at Under Armour, where Ruhl managed large onboarding programs and employee training. Ruhl holds a Bachelor of Arts in Strategic Communications from High Point University, complemented by a minor in Graphic Design.