Michael Hubbard

Chief Customer Officer at Smartsheet

Michael Hubbard serves as the Chief Customer Officer at Smartsheet, focusing on customer experience and retention for a diverse clientele, including over 75% of Fortune 500 companies. Additionally, Michael is an Executive Advisor with TSIA, contributing insights on industry trends, and serves as a Limited Partner at Stage 2 Capital, providing guidance on growth strategies. Previously, Michael held various executive roles at ServiceNow, VMware, and Oracle, where responsibilities included leading global partner ecosystems, driving digital transformation, and managing significant sales and consulting teams. Michael began a career in consulting with A.T. Kearney, specializing in supply chain redesign and Lean Manufacturing transformations. Michael holds a BS in Mechanical Engineering from the University of Illinois Urbana-Champaign.

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