Muhammad Saad is an experienced IT Specialist currently working at Smartverse since August 2022, where responsibilities include installing, configuring, and troubleshooting network devices, managing Windows Server services, and overseeing Sophos XG Firewall configurations. Previously, Muhammad provided technical support for ADSL and FTTH customers at Telecom Egypt from December 2021 to September 2022, and served as a trainee Network Engineer at the National Telecommunication Institute from August 2021 to August 2022. Early in 2021, Muhammad worked at ASEC Automation performing IT help desk duties and briefly held a position as a Technical Support Agent at Telecom Egypt. Muhammad holds a degree in Electrical, Electronic and Communications Engineering Technology from Al Safwa High Institute of Engineering, earned in 2019 with a grade of Very Good.
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