Olanrewaju Bankole

Product Support Engineer at SMG

Olanrewaju Bankole has a diverse range of work experience in various roles and industries. Olanrewaju began their career in 2016 as an intern in the Engineering Department at Lagos traffic radio, where they were responsible for installations, maintenance, and repairs on computers and laptops. Olanrewaju also assisted in installing LAN cables for telephone communication and ensured uninterrupted transmission in the studio network.

In 2020, Olanrewaju worked as a Support Engineer at POWERCELL LIMITED, where they had daily interactions with customers, troubleshooted problems, and provided follow-up to ensure customer satisfaction. Olanrewaju also participated in solar site installations and was involved in PV sizing, cable routing, and battery connections.

In 2021, Olanrewaju joined TTC Mobile as an Engineer Intern, where they launched and managed instances on EC2/AWS environment, launched load balancers, and created Group Policy Objects (GPOs) using Group Policy Management. Olanrewaju also managed users, groups, and OUs using Active Directory Users & Computers.

Later in 2021, Olanrewaju joined Tek Experts as a Microsoft Dynamics ERP Support, where they reproduced and debugged customer issues, communicated tactfully with customers to gather information and provide diagnostic and resolution steps. Olanrewaju also solved incoming technical support requests within the Service Level Agreement (SLA), including high-severity urgent cases.

Currently, Olanrewaju is working at SMG - Service Management Group as a Support Agent, a position they started in 2022.

Olanrewaju Bankole has a diverse education history. In 2013, they started their Bachelor's degree in Physics at the University of Agriculture, Abeokuta, and continued until 2018. During the same period, they also pursued a Bachelor of Science degree in Physics at the Federal University of Agriculture, Abeokuta.

In 2018, Olanrewaju Bankole obtained a certification in human resource management from IORM. In 2020, they achieved a Certified Risk Manager (CRM) certification from AOSH AWARDING BODY UK LIMITED. Following that, in 2021, they completed a course in Microsoft Azure Fundamentals from Cloud Academy, Inc. Moreover, in 2022, they obtained the ITIL Foundation Level certification from the same institution.

In terms of recent educational pursuits, in 2021, Olanrewaju Bankole enrolled in a training program at TTC Mobile focused on Cloud Architecture and DevOps.

Additionally, Olanrewaju Bankole acquired the Google Digital Skills for Africa certification from Google in 2018.

Overall, Olanrewaju Bankole has a background in Physics and has pursued various certifications in areas such as human resource management, risk management, and IT.

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