Hermínio Braz

Hermínio Braz has a wide range of work experience. Hermínio is currently working as a Senior Manager Customer Care at Smood since January 2023. Before that, they worked at Accenture as a Service Delivery Lead from January 2021 to February 2022. Prior to Accenture, Hermínio worked at Teleperformance Portugal. Hermínio held various roles including Contact Center Manager from October 2017 to January 2021, Operations Manager from June 2015 to October 2017, Supervisor from September 2012 to May 2015, and Customer Service Representative from April 2012 to August 2012. Before joining Teleperformance Portugal, they worked at Cristal Clean as a Technical Director from January 2009 to December 2010 and as a Managing Partner from February 2004 to December 2008. Hermínio also worked at QLINK, Consultoria e Formação na Área da Qualidade as a Quality Control Inspector from February 2003 to January 2004.

Hermínio Braz completed a Master of Business Administration (MBA) degree in Administration, Business, and Marketing from ThePower Business School between 2022 and 2023. Prior to this, Hermínio attended FCSH/ Nova, where they pursued a Bachelor of Languages, Literature, and Culture, with a focus on English and North American Studies. The specific duration of their bachelor's degree is not specified in the information provided.