Serena Zappia is a Manager at Snam, where Serena provides operational support for the development and dissemination of methodologies and best practices in the PMO Processes&Tools and Hydrogen Business Development areas. Prior to their current role, Serena gained experience at Ernst & Young Global Consulting Services, where Serena held positions as Manager in Strategy and Operations, Senior Consultant in Performance Improvement, and Intern in Performance Improvement.
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