Luke Sanders

Luke Sanders has a strong background in customer success management, with experience at various companies. Luke is currently working as a Senior Customer Success Manager at Snyk since 2022. Prior to this, they held the role of Customer Success Manager at BigPanda from 2020 to 2022. From 2019 to 2020, Luke worked as a Senior Customer Success Manager at Accruent, where they managed a portfolio of Fortune 500 and enterprise public accounts. Luke also has extensive experience at Blackbaud, where they served as a Senior Customer Success Manager from 2012 to 2019, managing non-profit accounts and acting as an escalation point for client issues. Before that, Luke had a variety of roles at Convio, including Senior Account Manager, Lead Support Engineer, Project Manager, and Client Support Analyst. Luke started their career as a Systems Analyst at ERCOT in 2005.

Luke Sanders attended The University of Texas at Austin from 1997 to 2002, where they earned a Bachelor of Arts (BA) degree in Computer Science. In addition, they obtained the DevOps Foundations certification from LinkedIn in April 2020. Additionally, Luke holds the Salesforce.com Certified Administrator certification, although the institution and specific details regarding its obtained month and year are not provided.