Jake McClean

Jake McClean currently serves as a Strategic Solutions Advisor at SOCi, Inc., focusing on AI-powered marketing solutions for multi-location businesses since June 2021. Prior to this role, Jake accumulated extensive experience in customer success positions at Balihoo from May 2014 to June 2021, where responsibilities included managing client relationships, handling complex inquiries, and overseeing software training and implementation. Earlier career roles included positions at The College of Idaho and BizPrint, leading to a solid foundation in customer service and account management. Jake holds a Bachelor's degree in History and Politics & Economics from The College of Idaho.