Deanna Higgins

Operations Manager at SocialTalent

Deanna Higgins has a diverse work experience spanning over several years. Deanna is currently working as an Operations Manager at SocialTalent starting from January 2022. Prior to that, they worked at Flipp for 6 years, where they held various roles. As a Team Lead & People Manager, they managed a team of 6 individuals with different roles and tenures, providing coaching, performance management, and continuous feedback. Deanna also conducted performance reviews and assessments. In their role as a Digital Operations Lead & Coach, they managed and developed a large team, leading multiple major merchant accounts and contributing to significant revenue growth. Deanna collaborated with various stakeholders to develop merchant relationships and create business plans. Additionally, Deanna worked as a Project Coordinator, where they executed digital flyer projects for numerous merchant clients, improving efficiency and accuracy in the production process.

Before joining Flipp, Deanna worked as a Store Manager at Abercrombie & Fitch, overseeing all aspects of a $12 million/year retail store and managing a team of managers and part-time associates. Deanna consistently exceeded sales and hours plans. Prior to that, they worked as an Assistant Manager at Lacoste, where they quickly rose through the ranks, starting as a Sales Associate and then taking on responsibilities such as developing plans, supervising stockroom organization, and ensuring customer satisfaction.

Deanna's early work experience includes roles as a Brand Ambassador at Giraffe The Agency and PromoPeople in 2009-2010.

Deanna Higgins began their education at St. Mary's College in Naas, Kildare, where they attended from 2004 to 2009. During this period, they did not pursue a specific degree or field of study.

After completing their secondary education, Deanna Higgins enrolled at the Institute of Technology in Carlow in 2009. Deanna studied there until 2012, graduating with a Bachelor of Arts (Honours) in Media Studies and Public Relations. Their focused field of study during this time was Public Relations and Media Studies.

In 2021, Deanna Higgins continued their education at Kingstown College. Deanna completed an Advanced Diploma in Personal, Leadership, and Executive Coaching in 2022. No specific field of study is mentioned for this program.

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Timeline

  • Operations Manager

    January, 2022 - present